#15789 | 2020-02-12 Warszawa, Poland

Junior IT Support

PROJECT INFORMATION:
  • Industry: Non-profit organisation
  • Location: ProData's office: Domaniewska 39, Warsaw
  • Business trips: Onboarding in Denmark and then 2/3 travels during the year
  • Duration: 24 months contract + extensions
  • Remote work: Occasionally
  • Rate: up to 55zl/h depend on experience
  • Project language: English/Polish
  • Start: 1st of April
  • Assignment type: B2B

RESPONSIBILITIES:
  • 1st line support
  • Handle break/fix, configuration issues, troubleshooting, software installations
  • Configuration, database administration, and repair for: server, network, infrastructure, email, file shares and other infrastructure issues
  • Deploying solutions to problems
  • Installing and configuring computer systems
  • Diagnosing and solving hardware/software faults
  • Logging customer/employee queries
  • Analyzing call logs to spot trends and underlying issues

REQUIREMENTS:
  • At least 1 year previous experience on similar role.
  • Solid knowledge of supporting Microsoft products e.g. O365, D365, and PowerBI
  • Knowledge of Service management/ ITIL processes
  • Knowledge of and capabilities to support Cloud/ Azure would be highly relevant as well
  • Communicating fluently in English – both spoken and written

WE OFFER:
  • Challenging international projects in a Scandinavian business culture
  • Long-term cooperation
  • Transparently built relations based on trust and fair play
  • Flexible working hours
  • Co-financed benefits: Medicover card, Multisport card
  • Relocation package and internal reference bonus


Lokalizacja: Warszawa, Poland
Typ projektu: Praca na zlecenie

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