For financial client we are looking for a Technical Writer with good technical knowledge.
- Create documentation for software components (PL/SQL, Java), which will be used to transfer knowledge to supporters
- Help out supporters in building the initial knowledge base for analysing incidents and performing maintenance tasks, i.e. housekeeping, request fulfilment, and standard changes
- Document handshakes between supporters and developers (for bugfix requests and assistance requests)
- Building technical documentation based on source code and interviews with developers
o Preferably in a situation where developers were fully utilised with day to day development
- Creating support and maintenance documents for technical support teams (2nd line support, operations)
- Coordinating or performing knowledge transfer across technical teams
- Working with relevant technologies: PL/SQL, database-centric components, Java
- Working and creating deliverables in English
19th of May
Min. fem års professionel IT-erhvervserfaring.