#6539 | 2016-06-29 Østjylland, Denmark

Proces Konsulent - Service Transition

  • Service Transition “Value Stream Mapping” of client process to better understand “waist” within processes.
  • Implementing the SIM in SNOW feature as it’s a new way of working and it needs to be communicated anchored etc.
  • Creation of a Process governance framework for Operations to get a formal way of handling changes to processes that goes across more than one process.
  • Process governance “RUN” implement and operate the above governance.
  • Creation of a CSI framework for Operations to get a structured way of involving stakeholders, picking up improvements and ensuring that they are prioritized and coordinated plus handed over to IFIT if necessary.
  • CSI governance “RUN” implement and operate the above governance.
  • Strategical help/guidance across process in ST
  • Creation of scope description for ST “based on Criticality”, communication and clarity and possible Risks.
  • Automated SIM workflow in SNOW
  • Do a TIPA assessment baselining of running processes in Service Transition
  • Implement governance for TIPA maturity assessment of client process going forward with anchoring and possible use across the organization.


Start: Primo August
Varighed: Året ud + option på 6 mdr
Arbejdssted: Østjylland
Krav: Min. fem års professionel IT-erhvervserfaring.

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